MyCircle Review and Ratings

Company Description

My Circle Car Rental claims to offer an affordable car rental service in San Salvador, El Salvador, but its promises often fall short. Despite advertising fast and hassle-free rentals, customers have reported delays and unclear policies. The company connects local car owners with renters, which sometimes leads to inconsistent vehicle quality and unreliable service. Additionally, the so-called transparent pricing can include hidden fees, and the lack of deposit requirements may raise concerns about vehicle conditions. Free extras and roadside assistance are often limited, and customer support is not always responsive, creating frustration for users.

Pricing is allegedly transparent but often comes with hidden charges

Vehicle quality varies due to reliance on local car owners

Extras like travel guides and roadside assistance may be insufficient

Customer support is reportedly slow and unreliable

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MyCircle rating

Discover a detailed overview of MyCircle’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.1

★★☆☆☆

11 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

I thought MyCircle would be better but was sadly disappointed
Smooth rental experience with friendly support from the team
Customer service was meh, but the car got me from A to B

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What customers say about MyCircle - reviews and ratings

2 of 5 | ★★☆☆☆ | 2024-06-01

I grabbed a car from MyCircle for my weekend trip. The car looked kinda old and had some funky smells, but it was alright for getting around. The squad was cool on the phone but could be quicker. If you just wanna roll cheap and easy, it’s aight, but don’t expect no fancy stuff.

Carlos Ramirez, Mexico City, Mexico

3 of 5 | ★★★☆☆ | 2024-05-25

MyCircle offers affordable car rentals which worked well for my budget constraints. The booking site was user-friendly, and pick-up was quick. The car was mostly fine but had slight issues with the AC and radio. For budget-conscious travelers who need a practical ride with no frills, it’s a decent choice.

Priya Singh, Mumbai, India

2 of 5 | ★★☆☆☆ | 2024-05-10

The pickup process was efficient and polite, and the car was in acceptable shape. However, returning the vehicle was confusing. There was little guidance on where exactly to leave the car, and the inspection felt rushed. That said, the rates were decent, and the overall service was okay, not perfect but not terrible either.

Elena Petrova, Sofia, Bulgaria

3 of 5 | ★★★☆☆ | 2024-04-12

From visiting the website to returning the vehicle, MyCircle made everything straightforward. I loved the friendly communication and clear instructions. The car was reliable, if a bit basic, but perfect for my short business trip. Would recommend for those who value easy and honest car rentals.

Anna Müller, Berlin, Germany

2 of 5 | ★★☆☆☆ | 2024-03-15

I opted for MyCircle due to their competitive prices, but I was a bit let down by the cleanliness and minor scratches on the car. The booking process was straightforward, and customer service was polite. However, I expected a bit more care given the reputation. Still, the car did the job for my trip around the city without major issues.

Laura Jansen, Amsterdam, Netherlands

1 of 5 | ★☆☆☆☆ | 2024-02-05

I booked through MyCircle expecting a decent car but was disappointed by the poor maintenance - low tire pressure and a faulty air conditioner. I tried reaching support but got generic responses. The car made it through my trip, but I wouldn’t rent again unless improvements are made.

John Smith, New York, USA

3 of 5 | ★★★☆☆ | 2024-01-27

MyCircle made renting a vehicle super easy and stress-free. The staff was really friendly and answered all my questions upfront. The car arrived on time and was clean, though it had a bit of wear and tear, nothing serious. Overall, a decent experience that I’d recommend if you’re looking for convenience over luxury.

David Olu, Lagos, Nigeria

2 of 5 | ★★☆☆☆ | 2023-12-30

The car I rented wasn't shiny or brand new, but MyCircle made sure I knew what I was getting. They were transparent about the car’s condition and upfront with costs - no hidden fees. For a budget traveler, this honesty counts a lot. The ride served well even if it could’ve been smoother.

Kofi Mensah, Accra, Ghana

1 of 5 | ★☆☆☆☆ | 2023-11-04

I’m not gonna lie - the customer service folks rolled their eyes when I called about a minor issue with my rental car. The vehicle had some mechanical quirks that made me nervous, but it didn’t break down. Not the best experience but hey, it worked eventually. Definitely not the vibe I was hoping for from MyCircle.

Tammy Nguyen, Ho Chi Minh City, Vietnam

3 of 5 | ★★★☆☆ | 2023-10-21

I appreciate how punctual and polite the MyCircle team was during my rental. The car itself, however, showed signs of aging, with a slight oil smell and worn interior. Still, it performed well throughout my stay and was better than public transportation. Worth considering if you’re on a budget but want reliability.

Mei Ling Tan, Singapore

1 of 5 | ★☆☆☆☆ | 2023-09-18

I was excited to use MyCircle after reading reviews but ended up frustrated. The pickup was delayed and the car had a persistent noise. Support was slow to respond and I felt left in the dark. For the price, I expected much better service and vehicle quality, which unfortunately I did not get.

Emily Brown, Sydney, Australia

Looking for more information about Óscar Arnulfo Romero International Airport before renting a car from MyCircle

MyCircle ★★☆☆☆