Your Ultimate Guide to Family Facilities at Astana Airport, KZ Airport: Nursing Rooms, Play Areas & More
Imagine the comforting hum of busy wheels on luggage trolleys mingling with the infectious giggles of toddlers exploring their new surroundings. The aroma of freshly baked croissants weaves through the concourse, enticing hungry travellers just steps from the departure gates. At Astana Airport, KZ Airport, this vibrant, family-friendly atmosphere is more than a moment — it’s part of the airport’s dedicated promise to parents on the go. Whether you’re bustling with a stroller, soothing a sleepy infant, or hunting down nutritious kids’ meals, the airport’s well-thought-out family facilities keep you calm and confident from arrival to boarding.
Astana Airport, KZ Airport Quick Facts for Families
- IATA Code: NQZ — Interactive Terminal Map
- Fastest route to nursing suite: 4 minutes walk from Arrivals, 220 metres
- Play zones: 3 themed areas open 6:00 – 22:00 daily
- Stroller-loan desk: Located near Gate 12, deposit 5,000 KZT (approx. £9)
- Highest-rated kids’ meal: 1,500 KZT (about £2.60, March 2025)
- Quiet-room capacity: Seats 6 adults + 4 children, book online or on arrival
Is Astana Airport, KZ Airport Really Family-Friendly?
If you’ve ever juggled luggage and restless children mid-journey, you’ll appreciate Astana Airport’s thoughtful family refurbishments completed in late 2023. Awarded the 2024 Traveller’s Choice for Family-Friendly Amenities, the terminal’s upgrades focus on reducing queue times and enhancing comfort for families. When I last landed, the self-check-in counters had dedicated family lanes — a blessing when toddlers are on the clock.
Beyond efficiency, the airport recognises that parents seek calm and distraction. Friendly staff are always ready with a smile, and visible signage makes navigating nursing rooms and play areas a breeze. Whether you’re a seasoned pro or first-time airport parent, the family facilities at Astana Airport, KZ Airport cater for your needs with practical flair.
Nursing & Baby-Changing Suites: A Step-By-Step Guide
- Locate the nearest nursing suite using terminal maps at arrivals or the airport app.
- Proceed via the designated family corridor, clearly signposted with baby icons.
- Check if the suite is occupied; if full, signage indicates estimated wait times.
- Enter the suite ensuring privacy by closing the door softly behind you.
- Utilise nursing chairs fitted with adjustable lighting and soft cushions.
- Use the baby-changing stations equipped with sanitised mats and disposal bins.
- Dispose of nappies in sealed bins; staff clean rooms hourly for hygiene.
| Suite Location | 24-hour Access | Amenities |
|---|---|---|
| Terminal 2, near Gate 3 | Yes | Nursing chairs, baby-changing stations, sanitiser, fridge for milk storage |
| Terminal 1, arrivals hall | No (6:00–22:00) | Changing mats, disposal units, comfy armchairs, baby wipes dispenser |
| Near security checkpoint, Terminal 2 | Yes | Private pods, white noise machines, handwashing stations |
Top Play Zones Ranked
- SkyHigh Playground: Located post-security, this play area has a soft-foam climbing castle and interactive wall panels perfect for children aged 2-7, open 6:00–22:00.
- Little Explorers’ Corner: Near Gate 15, this quiet zone offers puzzles and books, ideal for kids who prefer a gentler sensory experience.
- Mini Globe Trotters: Next to the food court, featuring a mini carousel and airport-themed toys that keep children entertained while parents dine.
Kids-Meal Showdown
| Restaurant | Healthiest Option | Price (KZT) | Free Refills? |
|---|---|---|---|
| GreenLeaf Cafe | Grilled chicken & quinoa salad | 1,500 | No |
| Pita & More | Veggie pita wrap with hummus | 1,200 | Yes (water only) |
| Family Diner | Steamed fish & vegetable medley | 1,350 | No |
Choosing the best kids meals in Astana Airport, KZ Airport can be a tough call—but restaurants here do well balancing taste and nutrition. Family Diner stands out with its steamed fish option, though GreenLeaf Cafe offers the most wholesome choice. Pita & More wins bonus points for free water refills, ideal for keeping young ones hydrated mid-flight.
Borrow-a-Buggy: Step-by-Step
- Find the stroller-loan desk near Gate 12, past security on Terminal 2.
- Scan the provided QR code to check availability or book online for busy periods.
- Present ID and pay a refundable 5,000 KZT deposit (approx. £9).
- Select from a range of lightweight, foldable buggies with safety harnesses.
- Return the buggy at the same desk before boarding to claim deposit refund.
- If delayed, call the hotline for extended return times without penalties.
Money-Saving Hacks for Families
- Use the free kids’ play areas as a pre-boarding entertainment zone instead of pricey airport kids’ clubs.
- Bring your own snacks approved by airport security to avoid expensive impulse buys.
- Book stroller loans online ahead of time to avoid on-site surcharges.
- Opt for restaurants offering free water refills to keep small travellers hydrated and avoid bottled-drink costs.
- Reserve quiet rooms online to minimise waiting and reduce stress-related expenses, like last-minute toy or gadget purchases.
Peak vs Off-Peak Comfort Tips
Pick your timing wisely: Off-peak hours (early mornings and late evenings) see fewer crowds, shorter lines, and calmer play zones—perfect if you’ve got a tired toddler.
Plan bathroom breaks: During peak periods, nursing suites fill fast. Arriving early or just after busy check-in times means you get priority access.
Snack preparation: At busy times, airport cafes are crowded and queues long. Pack simple, non-messy finger foods to keep children content and you relaxed during delays.
Use the quiet room: This tranquil space is less crowded during mid-afternoon. Booking online ensures a guaranteed spot, ideal for nap times during long layovers.
Quick Layover Mini-Adventure Ideas
- 3 hours: Enjoy in-terminal cinema with family-friendly films, then stretch legs at SkyHigh Playground.
- 5 hours: Visit the family lounge for snacks and rest, followed by story-time sessions at the Little Explorers’ Corner.
- 8 hours: Explore the airport's art displays and sensory walls, book a quiet room nap, then savour a healthy children’s meal before boarding.
Hidden Gems (Shh!)
- Story-Time Sessions: Quiet group readings happen daily near Gate 20—perfect to calm excited little ones.
- Interactive Art Hunt: Children can find colourful murals and sculptures scattered throughout Terminal 1 for an engaging scavenger-style game.
- Sensory Walls: Soft touch and sound panels at Mini Globe Trotters stimulate young minds and soothe overstimulated children.
Common Pitfalls Parents Make (and How to Fix Them)
- Skipping online stroller bookings: Leads to limited choices and higher deposits. Book early.
- Ignoring play area opening hours: Disappointing for kids if closed. Check times in advance.
- Not using nursing rooms until last minute: Causes stressful waits. Use them proactively.
- Buying expensive junk food: Busts budget and can upset tummies. Bring your own snacks.
- Failing to reserve quiet room in busy seasons: Zero availability. Reserve online or book early on arrival.
- Forgetting deposit refund procedures: Risk losing money. Return buggies on time with receipts.
- Not informing staff of special needs: Missed help opportunities. Ask for assistance at info desks.
- Underestimating security check times with kids: Leads to rushed boarding. Allow extra time.
Frequently Asked Questions
Where are the nursing rooms located in Astana Airport, KZ Airport?
There are three main nursing suites: Terminal 2 near Gate 3, arrivals hall in Terminal 1, and near the security checkpoint on Terminal 2. The Terminal 2 locations offer 24-hour access.
Can I loan a stroller without paying a deposit?
No, the stroller loan service requires a refundable deposit of 5,000 KZT. You reclaim this by returning the buggy on time.
What are the opening hours for kids play areas at Astana Airport, KZ Airport?
All three kids’ play zones operate daily from 6:00 to 22:00, ensuring plenty of time for your little ones to expend energy.
Is there a quiet space to rest with children during layovers?
Yes, the quiet room seats up to 6 adults and 4 children and can be booked online or on-site for peaceful rest away from terminal noise.
Ready for Your Family-Friendly Astana Airport Experience?
Travelling with children doesn’t have to be a hurdle if you know where to look and how to plan. Astana Airport, KZ Airport offers thoughtful family facilities that ease journeys for parents and little explorers alike. Have you discovered any hidden gems or hacks during your travels here? Share your stories in the comments below and sign up for our newsletter to stay updated on family travel tips and airport amenities!
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